Overview
For this lesson, you will find there are many different types of equipment. The key is to select the best quality with upgrade capability.
Objective
After completing this lesson, you will be able to enhance the healthcare experience and strengthen outcomes using best practice in virtual technology.
Learning Activities
Read: Best Practices for Patient Engagement
Watch:
Pearls
Patients should test their equipment prior to the scheduled visit.
Providers should test their equipment prior to the scheduled visit.
Resources
Human factors in primary care telemedicine encounters. Bulik RJ. J Telemed Telecare. 2008;14(4):169-72.
Techniques for Bringing Compassionate Communication to Telehealth Interactions. Posted by Anthony Orsini, D.O., Wednesday, May 16, 2018, Updated: Wednesday, May 16, 2018. Beryl Institute Telehealth Etiquette Video Series. South Central Telehealth Resource Center. Access at https://learntelehealth.org/telehealth-etiquette-series/
Telemedicine: Connect to Specialists and Facilitate Better Access to Care for Your Patients. STEPS Forward online module: https://edhub.ama-assn.org/steps-forward/module/2702689
Telehealth Implementation Playbook, American Medical Association. Access at https://www.ama-assn.org/system/files/2020-04/ama-telehealth-playbook.pdf